I've just downloaded and installed Windows Live Messenger and have come to the conclusion that the insaller sucks. Half way through a dialog pops up indicating that I must close some programs: Outlook, and one isntance each of Word and IE (I have several open). I close them, wondering why I haven't been asked to close the other instances, and hit Retry. It does so, but then another dialog asking for more IE closures. Why can't it detect them all and ask me to close them all? Does they even need to be closed anyway? What happens if I hit Ignore? This sort of thing annoys me and scares less technical people. And while I'm complaining, do you just hate dialogs that steal the focus? You start of an installer, switch to another window and continue typing, only for the dialog to grab focus and then pop up a "Are you sure you want to cancel?" - of course I don't - I was typing in another window until you grabbed the focus and caused my typing to hit the Cancel button. IE grabs focus a lot too. Very, very annoying.