It's not a resolution as such, but I'm trying not to complain on my blog so much, but this I have to mention. On Jan 2 I placed an order with Amazon for some CDs and a book, which they shipped on 5 Jan using ParcelNet. Looking at the ParcelNet website they claim to be the UK's largest national courier home delivery and fulfilment specialist. A bold claim, which falls somewhat short when they don't actually fulfill; as of this morning, that's 10 days, my order hadn't arrived. I mailed Amazon who said they'd look into it. Around 3pm a car pitched up, rang my doorbell and left a package on the door. Yep, the missing order. £70 worth of stuff just left on my doorstep, for anyone to walk away with. I admit there aren't many people wandering about around my way, but there was no attempt to see if I was in, nor to leave it next door. I wonder if they'd have a) actually delivered it without being kicked by Amazon and b) left if outside if it was raining (which would have ruined the book).
Bad, bad service.
Listening to A Way to Live by Heather Nova from the album Red Bird